Privacy Collection Notice
This Privacy Collection Notice provides information about how Solo Energy Corporation Pty Ltd and its related bodies corporate (we, us or our) collect, use and disclose your personal information. Our full Privacy Policy explains how we handle, store and protect personal information, how you may access or correct it, and how to make a privacy complaint.
1. Purposes of collection
The purposes for which we collect your personal information depend on the specific collection. However, the purposes may include:
(a) responding to your enquiries, complaints or concerns;
(b) providing you with our products and services;
(c) conducting any promotional activities or loyalty programs;
(d) if you are applying to become one of our commission agents or wholesale customers, conducting financial due diligence (e,g checks for credit-worthiness) and for fraud;
(e) if you are applying for a contractor or employment position with us, assessing your application;
(f) administering our website and personalising your experience on it;
(g) preventing, investigating or responding to any actual or suspected theft, violence, fraud and other unlawful activity or misconduct; and
(h) researching and developing our products and services.
2. Circumstances of collection
We may collect personal information:
(a) directly from you, including at our service station sites, through our website, forms, customer service channels, and programs;
(b) from photographs and video footage of you and/or your vehicle (including vehicle registration number) sourced from video surveillance cameras at our sites;
(c) from third parties such as commission agents who operate our service stations, referees and employers, our sales agents, contractors and service providers and credit reporting bodies; and
(d) publicly available sources.
3. Consequences of not collecting personal information
If we do not collect your personal information, we may not be able to fulfil the purposes of the collection set out above.
4. Usual disclosures of personal information
(a) We may disclose your personal information to our related companies, commission agents, service providers, contractors, program partners, credit reporting bodies, government authorities, and other third parties where required or permitted by law.
(b) Some of these third parties may be located overseas.
5. Contact us
If you have any questions about this notice, please contact us using the details below:
Solo Privacy Officer
privacyofficer@solocorp.com.au
Level 1, 8 Cato Street, Hawthorn East VIC 3123